Terms and Conditions
1. Introduction and Scope
These Terms and Conditions govern the use of the website and establish the legal relationship between our store and all users who access, browse, or place orders through the website.
These Terms apply to all activities conducted on the website, including browsing, purchasing, and interaction with available services.
By using the website, users agree to be bound by these Terms and Conditions, which form a legally binding agreement under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL).
2. Eligibility and Use of Website
Users must be at least 18 years of age or have the consent of a legal guardian to use the website and place orders.
Users agree to use the website only for lawful purposes and must not engage in any activity that may disrupt, damage or interfere with the website or its services.
Our store reserves the right to restrict or terminate access if misuse, fraudulent activity or breach of these Terms is identified.
3. Product Information and Availability
All product information provided on the website, including descriptions, images and pricing, is presented as accurately as possible.
Product availability is subject to stock levels and may change without prior notice.
Our store reserves the right to update or discontinue products at any time.
4. Orders and Acceptance
Placing an order constitutes an offer to purchase products under these Terms.
Orders are subject to acceptance and availability. A confirmation email indicates receipt of the order but does not guarantee acceptance.
Our store reserves the right to cancel or refuse any order in cases including, but not limited to:
Product unavailability
Errors in pricing or product information
Suspected fraudulent activity
5. Pricing and Payments
All prices displayed on the website are in Australian Dollars (AUD) and include applicable taxes in accordance with Australian tax requirements.
Payments must be made using the payment methods provided on the website and are processed in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
6. Consumer Guarantees
Under the Australian Consumer Law (ACL), consumers are entitled to guarantees that goods are of acceptable quality, fit for purpose, and match their description.
If a product fails to meet these guarantees, customers may be entitled to a repair, refund as required under the ACL.
7. Limitation of Liability
To the extent permitted by law, our store is not liable for indirect, incidental or consequential damages arising from the use of the website or products.
Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law (ACL).
8. Privacy and Data Protection
Personal data is collected and processed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
9. Customer Support
For any enquiries regarding these Terms and Conditions or use of the website, please contact our store using the details below:
Email: partnership@pineuplab.com
Phone: +81 (709) 384 29 09
Address: A101, PARK HEIM, 3-17-13 HIGASHIYAMATA, TSUZUKI-KU, YOKOHAMA-SHI, KANAGAWA 224-0024, JAPAN
Business Hours: Monday to Friday, 8:50 AM – 3:50 PM
Service Area: Australia